Return Policy
Our Return Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Eligibility for Returns
We accept returns on unopened, unused products within 7 days of the delivery date. To be eligible for a return, items must be in their original, sealed packaging and in the same condition you received them.
The following items are not eligible for return:
- Opened or partially used products
- Items purchased on sale or with a promotional discount
- Products damaged due to misuse or improper storage
How to Initiate a Return
To start a return, please contact us with your order number and the reason for your return. We will provide return instructions and a return authorization within 1–2 business days.
Please do not send items back without first receiving return authorization, as unauthorized returns may not be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days. Please note that your bank or credit card company may take additional time to post the refund.
Exchanges
If you received a defective or damaged item, we will gladly exchange it at no additional cost. Please contact us within 7 days of delivery with a photo of the damaged product and your order number.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent, defective product, etc.). We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.